Treat the lobby as downtime, not as a plan to fix a budget. Before you open a session, decide the hours and the cash you can spare without affecting rent, food, or savings.
A few habits keep play in that lane:
If play has started to worry you, or you simply want a check-in, use this short self-check.
Further reading sits with the National Council on Problem Gambling at ncpgambling.org and with Gamblers Anonymous at gamblersanonymous.org.
You can place a daily, weekly, or monthly ceiling on how much you add to the account.
Ask the help desk if you want one of those caps switched on.
Raising a cap, or taking it off, is never instant. The higher figure only becomes available after a full day has passed.
If play no longer feels optional, you can ask us to lock the account for a short break or a longer stretch.
Once that lock is in place we cannot undo it early. Think it through, and talk with a support group first if you are unsure.
Start by speaking with the help desk so we can match the option to what you need. After that conversation we still need a written request from the email address on the account before the lock goes live**. Do not assume it is active until you receive our confirmation at that same address.
A lock here does not cover other operators. Close those accounts too. A wider request can be filed with the Commission at gamingcommission.ca.
* If reopening the account would be unwise, Captain Cooks Casino may keep it closed for good. We may also start a lock ourselves when continued play would harm the account holder or the site.
** We try to catch new accounts opened after a lock, and we ask anyone who is locked out not to create another one. Activity on an account opened to get around the lock is outside what we can undo.
You must be at least 19, or the age of majority where you live if that age is higher. Anyone younger is not allowed in the lobby. Play by an ineligible person is void, including any prize that followed it. We may ask for age documents at any point.